The first digital bank in Tunisia, Amen Bank is accelerating its digital transformation, in particular by opting for major innovations: mobile payment, artificial intelligence, and Big Data. Details.
Amen Bank has been undergoing its digital transformation for years. In the era of artificial intelligence, this path is indeed a necessity.
It should be remembered that the bank was the first Tunisian credit institution to launch into this crucial area, through robotization.
In fact, in a digital and increasingly connected world, Amen Bank has consolidated its policy of improving the services offered to its customers and launched, at the end of September 2020, exclusively and in preview, the first intelligent banking Chatbot in Tunisia, “AmenBot”. This is the first step by a Tunisian bank in the field of Artificial Intelligence. “AmenBot” was designed by the bank’s internal skills in partnership with a Tunisian Fintech.
As a major banking institution in the area, Amen Bank is currently riding the high-speed artificial intelligence train.
In this context, the bank has just organized this week, for the benefit of its employees, an exclusive event on Artificial Intelligence, in collaboration with BUSINESS & AI. This conference was moderated by the expert trainer in AI, Dr. Nabil BELGASMI, the founder and CEO of BUSINESS & AI as well as Ms. Thouraya Chaabani, Head of the Innovation and Technology Monitoring Department of AMEN BANK.
BUSINESS & AI positions itself as a leader in artificial intelligence innovation, establishing partnerships with financial institutions and global industrial leaders. This company is committed to integrating advances in AI into business requirements, with particular attention paid to the financial sector.
It is indeed an exciting event that will provide a unique opportunity to explore the advancements and practical applications of artificial intelligence within Amen Bank.
The bank benefits considerably from making greater use of AI, as it offers countless opportunities, particularly in business processes, which cover the entire value chain of the bank. However, Amen Bank is truly moving towards a global AI approach which makes it possible to plan and integrate this technology across all businesses.
With more than three years of experimentation, workshops, deployment, and implementations, the “NEXT” bank transformation program is currently recording the landing of several projects and the realization of the transformations brought by the program in the continuity of Amen Bank’s modernization and digitalization policy.
The bank’s strategic development plan for 2022-2026 was constructed, based on the conditions prevailing in a market strongly impacted by economic and social challenges, the history of the bank’s achievements, and its development ambitions in line with its transformation strategy, NEXT.
