The happiness of the resumption of flights quickly gave way to anger and discontent. Even the addition of additional flights and new destinations to meet the high demand has not fully convinced and satisfied customers because of the price of the tickets.
But not that, Air Algeria customers expected to be reimbursed for the tickets they bought before the closure due to the health crisis, a utopian wish for the moment as indicated by the communications officer of the national airline which is experiencing a real financial crisis knowing that it will have to reimburse nearly 500,000 tickets. It should be noted that a reimbursement is planned and will be initiated as soon as the company recovers financially.
An airplane fills with the void
The Air Algerie agency in Montreal saw a big crowd this October 25, and this, early in the morning. As a reminder, the Montreal – Algiers line (scheduled every Wednesday, Friday and Sunday) was recently added to the program as part of the increase in flights. As for the Algiers – Montreal line, it is scheduled (every Tuesday, Thursday and Saturday).
However, the plane of the flight Montreal – Algiers carried only 130 passengers while it has the capacity of 263 passengers without counting the staff, a vacuum which aroused a great incomprehension especially considering the photos of the strong affluence that had the agency of the company.
Between the real reason and the one to save face
Some explain that if there were so few passengers, it was because of the lapse of time between the announcement of the resumption and the date of the first flight, a lapse considered too short.
Other reasons could explain the great affluence to the Air Algeria agency but the timid number of travelers is the fact that some left to claim a refund or they were discouraged by the excessively expensive prices or to obtain information.
