With the improvement of the health context and the resumption of flights by airlines, the diaspora rushed en masse to travel agencies. This in order to obtain tickets allowing them to join the national territory, after two years of absence.
However, faced with this unlimited influx, Algerians living abroad found themselves stuck in the face of the unavailability of places for Algeria. This has provoked the dissatisfaction of the latter, who constantly appeal to the authorities concerned, in order to strengthen the program of air and sea links.
In Montreal, Canada, several Algerian nationals have recently encountered a new problem. This involves reserving tickets with one of the travel agencies, without obtaining confirmation from them. Is this a scam? or just a matter of time?
Montreal: a travel agency closes its doors and blocks its travelers
Several Algerian nationals have missed their travel plans and find themselves stranded, because of this travel agency, including Medina Tour. Between stress and anger, they launched several publications on social networks, in order to denounce the act of this agency. It’s worth pointing out, based on the testimonials on Facebook; that the latter declared bankruptcy.
Furthermore, in a note addressed to its customers, Médina Tour apologizes for the inconvenience caused to them and calls on them to approach the consumer protection office, in order to claim reimbursement of their tickets, and this by phone, on the number 514 253 6556.
Médina Tour customers can also reach the consumer protection office via their website: www.opc.gouv.qc.ca and by accessing the “Commerssant” section, permit number 702969.
While some of these victims have been armed with patience, others are calling to meet and file a complaint against this travel agency, deemed to be unreliable according to several testimonies.
